DELIVERY
Please note that during the Black Friday and Festive periods, delivery may take slightly longer than normal.
FREE SHIPPING WORLDWIDE
| UK Mainland | 3-5 working days |
| UK Islands & Europe | 7 working days |
| Rest of the World | 5-14 workings days |
For all of our Free Shipping Services please note:
The shipping times specified exclude weekends and bank holidays.
For some International deliveries there may be a maximum of 10 items per order, these restrictions are subject to change.
The delivery times shown are from the date of dispatch.
Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel.
WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
Depending on the value of your order, your parcel may or may not be charged customs or import duties.
If your parcel is charged, it is up to the person receiving the parcel to cover these costs.
Unfortunately, these charges are out of STORMGARD's hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
WHAT DELIVERY COURIER DO YOU USE?
We use Royal Mail for UK orders, European and International deliveries.
UK orders remain with Royal Mail until the delivery is complete.
European and International orders are passed to Royal Mail partners on departing the UK.
WHAT IF NO ONE IS IN FOR MY DELIVERY?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
WHERE DO YOU DELIVER?
UK & Republic of Ireland
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland.
European Delivery Service
This includes Ireland (Republic Of), Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Italy, Spain, Greece, Portugal, Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, Slovenia, Sweden.
International Delivery Service
USA, Canada, New Zealand, Australia, Russia, China, Hong Kong, Japan, Korea.
Please note these countries are subject to change.